Bozzi

Bozzi was a female Ugnaught who ran the Lady Yarith hotel in the Port Town district of Cloud City, on the planet Bespin. Bozzi married during her lifetime, but by the time of the Galactic Civil War between the Alliance to Restore the Republic and the Galactic Empire, she was an elderly widow. While at the hotel she allowed the droid staff to handle most business while she dozed in a Human-sized armchair. During the war when the Jedi Knight Elaiza came to Cloud City in hope of acquiring the Jewel of Yavin, a Corusca gem, the Jedi adopted the persona of a crazy old lady which fooled Bozzi. The Ugnaught took pity on what she saw as a kindred spirit and allowed Elaiza to stay at her hotel with a hefty discount.

Text and facts from the “Bozzi” article on Wookieepedia, licensed under CC BY-SA 3.0. Modified for this site.